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How to Manage Agitation in Dementia

Agitation is common in people living with dementia. It can include restlessness, pacing, irritability, yelling, resisting care, repetitive questioning, or becoming unusually upset. An important first step is to ask: “What might this person be trying to communicate?”

Written and medically reviewed by Amarish Dave, DO, board-certified neurologist. This page is educational and does not replace an individual medical evaluation.

Video with Amarish Dave, DO, Board-Certified Neurologist

A person with dementia may no longer be able to clearly explain that they are in pain, frightened, hungry, tired, uncomfortable, constipated, overstimulated, or confused. Behavior can be a form of communication, so the first response is often to look for the unmet need or trigger behind it.

Look for a trigger before reaching for medication

Agitation can sometimes be a response to something happening around or inside the person. Possible triggers include:

  • Pain
  • Hunger or thirst
  • Needing to use the bathroom
  • Constipation
  • Being too hot or cold
  • Fatigue
  • Too much noise or activity
  • Changes in routine
  • An unfamiliar environment
  • Poor sleep
  • Medication effects
  • Illness or infection

Addressing the underlying problem may sometimes reduce the behavior without medication.

Don't argue—redirect

Trying to prove that someone with dementia is wrong can increase frustration. Instead:

  • Speak calmly
  • Use short, simple sentences
  • Avoid arguing or repeatedly correcting
  • Validate the person's emotion even if their understanding of the situation is incorrect
  • Redirect attention to another activity or topic
  • Move to a quieter environment when appropriate

The goal is not to win an argument. The goal is to reduce distress.

Create a predictable routine

People with dementia may become more anxious when they do not understand what is happening. Consistent routines can make the environment more predictable and reduce potential triggers.

  • Waking
  • Meals
  • Medications
  • Bathroom visits
  • Exercise
  • Activities
  • Bedtime

Scheduled bathroom visits may be especially helpful when communication or recognition is difficult. Learn practical ways to manage urinary incontinence in dementia.

Use simple activities

Calming activities should be matched to the person's abilities, interests, and preferences. Depending on the individual, options might include:

  • Walking
  • Familiar music
  • Looking through photographs
  • Folding towels
  • Sitting outside
  • Simple household activities
  • A familiar television program
  • Spending quiet time with someone they recognize

Sudden agitation may be a medical problem

If someone who is usually relatively calm suddenly becomes significantly agitated or confused, do not automatically assume the dementia has progressed. A sudden or substantial change in behavior or mental status should be medically evaluated.

Sudden agitation may have another cause

Potential causes can include:

  • Infection or other acute illness
  • Pain
  • Dehydration
  • Constipation or urinary problems
  • Medication changes or side effects
  • Sleep disruption
  • Delirium
  • Other medical problems

When are medications used?

Medications may sometimes be considered when agitation is severe, persistent, causes significant distress, or creates a risk of harm. Medication should not automatically be the first response to every episode of agitation.

Treatment decisions need to consider the cause of the behavior, severity of symptoms, type of dementia, other medical conditions, current medications, and potential risks and benefits. Antipsychotic medications used for behavioral symptoms in older adults with dementia have important risks and carry an FDA boxed warning regarding increased mortality. Medication decisions therefore require individualized medical supervision. Learn more about how dementia is treated.

Key takeaways

  • Ask what the person may be trying to communicate before responding to the behavior.
  • Look for pain, unmet physical needs, overstimulation, sleep problems, medication effects, or illness.
  • Use calm language, validate emotion, and redirect rather than arguing.
  • Predictable routines and familiar activities may reduce distress.
  • Sudden or substantial agitation or confusion needs medical evaluation.
  • Medication is individualized and is not automatically the first response.

Continue learning about dementia care

Supporting someone with memory loss?

The Illinois Dementia Guide provides free, practical guidance for Illinois families navigating memory concerns, dementia evaluation, caregiving and planning.

Explore the Illinois Dementia Guide →

Frequently asked questions

Why do people with dementia become agitated?
Agitation may reflect changes in how dementia affects communication, judgment and the ability to interpret the environment. It can also be a response to pain, hunger, thirst, fatigue, constipation, fear, overstimulation, a disrupted routine, medication effects or illness.
What can calm someone with dementia?
Speak calmly, use short sentences, reduce noise and activity, acknowledge the person's emotion, and redirect toward a familiar or simple activity. Music, walking, photographs, folding towels, sitting outside or quiet time with someone familiar may help, depending on the person.
Should you argue with someone who has dementia?
Usually not. Repeatedly correcting or trying to prove the person wrong can increase frustration. Focus instead on the emotion being communicated, offer reassurance, and redirect when appropriate. The goal is to reduce distress, not win an argument.
What should I do when someone with dementia keeps asking the same question?
Answer briefly and calmly, offer reassurance, and consider what need or worry may be behind the question. A written reminder, visual cue, familiar activity or gentle redirection may help. Avoid showing frustration, even when the question repeats.
Can pain cause agitation in dementia?
Yes. A person with dementia may not be able to describe pain clearly. New pacing, resistance to care, yelling, guarding a body part, facial expressions or sleep changes may be clues that discomfort or pain is contributing.
Can an infection suddenly make dementia behavior worse?
Yes. Infection and other acute illnesses can cause delirium, with sudden confusion, reduced attention, agitation or unusual behavior. A sudden or substantial change should be medically evaluated rather than automatically attributed to dementia progression.
What is sundowning?
Sundowning describes increased confusion, restlessness or agitation that tends to occur later in the day or evening. Fatigue, reduced lighting, disrupted sleep, unmet needs and changes in routine may contribute. A calm environment and consistent routine may help.
When are medications used for agitation in dementia?
Medication may be considered when agitation is severe, persistent, causes significant distress or creates a risk of harm. The cause, dementia type, other health conditions, current medications, and risks and benefits must be reviewed individually. Medication should not automatically be the first response.
When should sudden agitation be medically evaluated?
Seek medical evaluation when agitation or confusion begins suddenly, becomes substantially worse, follows a medication change, occurs with fever, pain, urinary symptoms, dehydration, reduced alertness, a fall or new neurological symptoms. Seek urgent assistance if anyone is in immediate danger.

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Caring for someone with memory loss or dementia?

Learn more about dementia evaluation, treatment, and practical caregiver strategies at NeurologistCare.com. In-person neurological and memory evaluations are available in Crystal Lake and Woodstock, Illinois, and Lake Geneva, Wisconsin, with telehealth available when appropriate for patients physically located anywhere in Illinois or Wisconsin at appointment time.

Medical disclaimer

This information is for general educational purposes and is not individualized medical advice. Sudden or significant changes in behavior, confusion, or mental status should be medically evaluated. If behavior creates an immediate danger to the person or others, seek urgent assistance.

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